The following is an example of the type of information we ask all new customers:

Name – Address – City/State/Zip

How many years have you resided at current address?

Residence phone number
Business phone number

Social Security Number

Date of Birth - Place of Birth

Employer - Address - City/State/Zip

Length of Employment
Previous Employer

If Self-employed – details

Pin Number – 4 digits either alpha or numerical – to be used as a code for accountholder(s) to use to access their account(s) when phoning the bank for information.

Previous Financial Institution References:

Name – Address

Types of Identification We require two, with at least one being a Primary Identification.

Primary Identification

• State or Provincial (Canadian) Drivers License
• State ID Card
• Military ID Card
• Passport
• US Alien Registration Card

Secondary Identification

• Firearm License
• Property Tax Bill
• Insurance Card
• Voter Registration Card
• Credit Card
• Organizational Membership Card
• Social Security Card
• Utility BilL
• Student Identification Card
• Birth Certificate
• Visa

We, Citizens Bank, reserve the right to make reference calls to verify companies and/or employers. We also, with your permission, may request credit bureau reports for rating, verification of identity and application approval purposes. At our discretion we may communicate information solely about our transactions or experiences with you to persons related to us by common ownership or affiliated by corporate control. We may also, at our discretion, communicate other information to these same persons, unless you direct us in writing not to.